Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. About the role We are looking for an expert in communication strategy with strong writing and storytelling skills to bring creativity and precision to our communications. This position is based in our Toronto or Montreal office. You will contribute to defining the strategy and annual communication plan for Intact Insurance's senior executives across the country. The goal is to build a coherent narrative to maintain and stimulate employee engagement and performance through understanding and adherence to our strategy, values, and leadership success factors. Your communication strategy will also need to include a second audience: our business partners, the brokers across the country. We want them to better understand our value proposition and make Intact Insurance the insurer of choice for their clients. We also want these stakeholders to see us as a leader in building resilient communities. What you’ll do here: Understand what makes a good story: a catchy element, authenticity, details, and a strong call to action. Create engaging messages for our internal teams and brokers to strengthen our B2B brand. Quickly develop a solid understanding of the company and the ability to translate strategy into meaningful and engaging communications. Develop strategic communication plans and associated initiatives end-to-end, including events for our internal teams and brokers. Assess the needs of each project, gain buy-in, implement the plan, and measure the impact. Act as a trusted advisor to build strong relationships with internal business partners and colleagues at all levels. Design end-to-end multi-platform content, including written, video, and audio content, across multiple platforms and for various audiences (external, internal). Help senior management effectively convey our message on various occasions. Work closely with other communication and event advisors on the team to ensure strong cohesion between the national plan and regional plans, which must fit into and support the national narrative. What you bring to the table: At least seven years of relevant experience in journalism and/or communications. Degree in corporate communication, marketing, or journalism. Experience in creating strategic communication plans (research, measurement, and evaluation) and designing specific content strategies to achieve organizational goals. Strong ability to guide and influence peers to adopt a collaborative, proactive, and open attitude towards change. Experience in setting publication schedules and adapting articles for different platforms. Experience using personas to develop messages and articles aimed at a specific audience and prompting action. Excellent oral and written communication skills. Great ability to understand strategy and complex issues and to create clear and effective messages. Proven ability to deliver creative or strategic work on time and manage multiple projects and expectations simultaneously. Proven ability to gain consensus among multiple stakeholders. For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. No work experience in Canada required but must have authorization to work in Canada. What Success Looks Like: Share Intact's story in a captivating and engaging way with multiple audiences, on any platform, to inspire action. Demonstrate a strategic vision for communication needs and strong leadership to implement them coherently with all stakeholders. Design and implement a strategic and timely communication plan, focusing on the consistency of messages across all platforms used for various target audiences (external, internal, and social media). Establish strong relationships with internal business partners and colleagues in the organization and be recognized for your ability to tell a captivating story. Embody Intact's values as well as leadership success factors and serve as a role model for others. #LI-Hybrid What we offer Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team: A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
