As a Senior Quality Specialist at FreeBalance you will use your expertise to
lead the organization’s efforts in supporting our CMMI level certification and
ISO certifications. Conduct a comprehensive assessment of the current processes,
identify gaps, and develop a roadmap for achieving certifications.
Collaborate with cross-functional teams to define and implement process
improvement initiatives to meet certification requirements. Establish metrics,
monitor progress, and provide regular status updates to senior management.
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Main Responsibilities:
- Define and document the IT company’s processes, ensuring they align with CMMI
and ISO standards.
- Identify process inefficiencies and bottlenecks, and develop and implement
strategies to improve overall process performance
- Conduct process audits and reviews to identify non-compliance issues and
drive corrective actions.
- Develop and maintain a comprehensive set of policies, procedures, and
guidelines to guide employees in complying with certification requirements.
- Generate reports on process performance, certification progress, and
compliance levels for management review.
Qualifications:
- University graduates in Computer Science, Information Technology, or a
related field.
- Extensive experience working in an IT company, with a focus on process
management, quality assurance, and certifications.
- Strong knowledge of CMMI and ISO standards and their implementation in an IT
environment.
- Experience leading an organization through CMMI level certification and ISO
certification processes.
- Excellent analytical and problem-solving skills, with the ability to identify
process gaps and drive effective solutions.
- Strong communication and interpersonal skills to collaborate with
cross-functional teams and present information to senior management.
- Certifications such as CMMI Lead Appraiser, ISO Lead Auditor, or similar
would-be a plus.
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We thank all applicants for their interest; however, only those selected for an
interview will be contacted. FreeBalance is an inclusive employer dedicated to
building a diverse workforce to increase the representation of the designated
groups based on each country’s legislation. We encourage applications from all
qualified candidates and will accommodate applicants’ needs under the respective
labour law throughout all stages of the recruitment process.
