Manager, Emergency Management and Business Continuity/CEMC
Job Status: Permanent Full-Time
Pay & Grade: $107,255 to $134,071 Annually Grade/Band: 11 (under review)
Hours of Work:35 Hours per week
Initial location: Kitchener City Hall
Posting period:August 7, 2025 to August 29, 2025 (at 6:00pm)
Overview
Reporting to the City Clerk/Director of Legislated Services, the Manager, Emergency Management and Business Continuity/Community Emergency Management Coordinator (CEMC) is responsible for the development, implementation, maintenance and review of a comprehensive Emergency Management and Business Continuity Program for the City of Kitchener mandated by the City’s Corporate Leadership Team. The position is also responsible for developing and maintaining strike contingency plans for the organization and assisting with recommendations on crowd management/event evacuation. The Manager supervises one direct report and leads the implementation of the City’s programs in close collaboration with emergency services and public safety agencies, other City divisions, non-government organizations, broader public sector agencies and the private sector. Financial oversight with Division Director’s approval of the Emergency Planning operating and capital expenditure budgets including ensuring ongoing monitoring of expenditures, is a requirement of the position.
Responsibilities
Emergency Management:
Through innovative, strategic leadership and collaboration, ensures the City of Kitchener and its emergency operations facilities are in a continuous state of readiness in the event of a municipal emergency through ongoing planning, training, exercise, testing, and awareness initiatives
Guides the city’s emergency operations centre management team to ensure emergency preparedness and planning with the aim of ensuring a more disaster ready/disaster resilient community
Makes recommendations to key decision-makers including providing guidance to the CAO, Department Heads, Council in the event of an emergency or significant incident
Manages emergency situations and provides timely, relevant and accurate emergency information to the public
Develops instructional materials for the public and makes presentations to citizen groups to provide information on emergency plans and their implementation process and promotes the use of the community alerting system
Works collaboratively with Corporate Communications to develop prompt dissemination of accurate information to the news, media and the public
Serves on an on-call rotation with city-appointed alternate CEMCs
Business Continuity:
Drives the formulation of business continuation strategies for the city to assure their alignment with business continuity policies and corporate initiatives in partnership with departments, which includes Business Impact Analysis, Crisis Management Plan, Crisis Communications and Resumption/Restoration Plan
In collaboration with Cyber Security staff, conducts risk assessment of technological dependencies, aligns business recovery requirements and supports strategies to ensure effectiveness of business continuity plans
Requirements
Education
3 year degree or diploma in Emergency/Disaster Management, Business Administration or a related discipline
Community Emergency Management Coordinator (CEMC) Designation by Emergency Management Ontario is required
Experience
4+ years’ experience coordinating large-scale events or managing an organization’s response to complex emergencies
4+ years’ experience in developing and overseeing large, complex projects, such as emergency management initiatives in a major public or private sector organization.
Supervisory experience in a fast-paced environment with conflicting priorities is an asset.
Experience in Incident Management System (IMS), Emergency Operations Centres, Emergency Response Planning, Municipal Emergency Management Program development and delivery
Knowledge, Skills and Abilities
Knowledge of related legislation including the Emergency Management & Civil Protection Act and its Regulations, Fire Code, related Municipal Bylaws, National Standard on Emergency Management and Business Continuity, Province of Ontario’s doctrine for emergency management, Occupational Health and Safety Act, etc.
Strong consultation, issue management, negotiation, facilitation, collaboration skills; networking and relationship building skills to bring together stakeholders both internal and external, develop effective partnerships and obtain consensus
Ability to work in an independent and self-directed manner and as a member of a team under pressure to meet deadlines
Must have a valid MTO class 'G' driver's license in good standing and the use of a personal vehicle
Must be able to work outside of regular business hours (evenings and weekends)
Reliable with a good attitude and employment record
Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:
2-Year Diploma (or 2-Year Specialized Post-Secondary Program) with minimum 7 years related and relevant experience OR
4-Year Honours Degree with minimum 2 years related and relevant experience
Department/Division:Corporate Services, Legislated Services
Group: Non-Union/Management
Competition Number: 2025-283
Job Code: 1467
Number of positions: 1
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