CaptivateIQ is transforming the way companies plan, manage, and optimize sales
performance. We started by revolutionizing incentive compensation management,
and now we're expanding our platform to solve broader sales planning challenges.
Recognized by industry analysts like Forrester and G2 and backed by top-tier
investors, including Sequoia, ICONIQ and Accel, we empower high-growth companies
like Netflix, Figma and Stripe with the flexibility and insights needed to drive
revenue
performance.
Join a talented, fast-growing team committed to solving some of the most complex
and impactful problems in sales performance management.
About the Role
We’re looking for a customer-focused and results-oriented Project Manager to
join our Professional Services team. In this external-facing role, you will lead
complex SaaS implementations for enterprise clients, acting as the primary point
of contact throughout the project lifecycle. You’ll drive seamless customer
onboarding by partnering closely with client stakeholders and cross-functional
internal teams to deliver timely, high-impact outcomes.
Job Location
The candidate selected for this opportunity must reside near one of the
following locations:
Hybrid (in-office 3 days per week)
Remote
-
Raleigh, NC
-
Nashville, TN
-
Toronto, Canada
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Responsibilities
- Lead the end-to-end lifecycle of multiple customer implementation projects.
- Create and manage detailed project plans covering scope, timelines, resource
assignments, and budgets.
- Establish trusted relationships with customer stakeholders to align on goals
and expectations.
- Manage ongoing communications and status reporting, ensuring transparency.
- Identify and mitigate project risks using structured approaches.
- Maintain documentation such as risk logs, change control records, and lessons
learned.
Requirements
- 2+ years of project management experience in SaaS implementations,
professional services, enterprise software deployments, or relevant
experience.
- Bachelor's degree in Business, Information Technology, Engineering, or a
related field.
- Experience with incentive compensation management, sales performance
management, or related financial software is highly desirable.
- Ability to understand SaaS solutions, data integration concepts, and
enterprise IT environments.
- Excellent communication, stakeholder management, and leadership skills with a
strong ability to influence and drive collaboration.
- Strong analytical and decision-making abilities with a proactive approach to
identifying and mitigating project risks.
Nice to Have
- Experience with incentive compensation management (ICM), sales performance
management (SPM), payroll systems, or related financial software.
- PMP Certification or CAPM certification
Benefits
- (US-ONLY) 100% of medical, dental, and vision covered including 75% for
dependents
- Flexible vacation days and quarterly mental health days so you can recharge
- Enjoy a one-time expense on your 1-year work anniversary (to use for travel,
home furnishings, fancy meal)
- Annual stipends for professional development and caretaking
- (US-ONLY) 401k plan to participate in and save towards the future
- Newest Apple products to help you do your best work
- Employee Resource Groups (ERGs) to support and celebrate the shared
identities and life experiences of communities within CaptivateIQ. ERGs
directly support our company-wide DEI goals as a space for developing and
retaining diverse talent
Notice for Prospective Candidates
- Only emails from @captivateiq.com should be trusted.
- We are aware of active recruitment scams using the CaptivateIQ name, in which
individuals pose as our recruiters and post fake remote job openings and make
fake job offers on the Internet. Please note, we will never do the following:
- Attempt to correspond with a candidate using a free web-based account, such
as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
- Make an offer of employment without conducting multiple rounds of interviews
face-to-face using secure video-conferencing technology.
- Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
- Ask candidates to make a payment in order to be considered for a position.
- Make early requests for candidates' personal information such as date of
birth, passport details, credit card numbers, bank details and social
security number, etc.
- Please note that we’ll only ask for more sensitive personal information in
connection with background checks after an offer is made.
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$70,000 - $93,000 a year
The OTE range represents the minimum and maximum for this position across North
America. The OTE offered for this position will depend on numerous factors,
including individual proficiency, anticipated performance, and the location of
the selected candidate. Our OTE is just one component of CaptivateIQ's
competitive total rewards package.
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