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Support Senior Account Managers and Account Supervisors in managing all the brand's projects \& know where projects are at all times
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Ensure delivery of high-quality communication products, on time and on budget, while managing and ensuring quality service to our clients (attention to detail, updated status and budget reports, organized communication, responsiveness)
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Lead client status and manage day-to-day client relationship on ongoing projects
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Develop project briefs and coordinate efforts of the projects between project managers, strategy, creative, medical, clients, Veeva/MLR, PAAB/ASC etc.
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Review copy decks and artwork vs briefs and provide valuable, thoughtful input for internal teams in accordance with client requirements and regulatory requirements (PAAB/ASC/Health Canada)
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Demonstrate a good understanding of the codes and requirements of the Canadian regulatory bodies (PAAB/ASC/Health Canada)
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Start to show an understanding of the brand big picture and how the brand's tactical plan works to accomplish brand goals
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Quality assurance: proofread/QA copy decks and layouts as part of internal review
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Support Account leads in managing day-to-day on accounts and ensuring a positive relationship with clients and preparing proposals for new business or new ideas
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Ensure financial follow-up and billing requests internally (including budgets recaps and flag overages to Account Directors in a timely fashion)
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Guide and oversee the growth and development of Account Executives and Account Coordinators as appropriate
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2-3 years related pharmaceutical/healthcare account management experience from agency, marketing and/or medical education account
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Outstanding organization and prioritization abilities
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Working knowledge of all media (print, TV, radio and digital)
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For Canadian Accounts: PAAB and ASC understanding and basic negotiation skills (supported by Account Supervisor and Director)
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Be a self-motivator, willing to stay up to date in a fast-paced environment
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Financial Management abilities - experience in building estimates and managing project profitability and ability to speak to clients about scope/value and negotiate
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Interest in science/health and marketing and a learning attitude
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Meticulous attention to detail
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A service attitude
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Able to work independently and to take ownership while being a team player and mindful of others
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Ability to listen, learn and add value to clients and Agency
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Apply the Company's ideals to all decision-making business approaches
