Customer Success Account Manager

Tulip • Toronto, Ontario, Canada • 13h ago

What You'll Do

Drive the existing client sales process from identification of upsell opportunities to the close of business while communicating a client-specific value proposition and gaining the confidence of the client's senior operating executives.
Own the customer renewal process driving for increased contract value
Understand a retail or brand merchant's store, digital marketing, and IT organization while being able to articulate solution recommendations in a retail industry-focused language.
Execute a client sales process that moves a customer through the traditional software sales cycle
Developing tailored value propositions and compelling reasons for the customer to select Tulip solutions.
Manage multiple sales cycles to ensure over achievement of quota
Networking with existing customer and partner relationships

What You Bring

5+ years previous experience in enterprise customer success or sales.
Prior experience selling software to retail or retail domain knowledge is a must for this role.
Proven customer relationship building skills and an executive presence.
Excellent communication and presentation skills, including the ability to present complex concepts in an organized and articulate manner.
Ability to work collaboratively as part of a small yet high performance team.
Embraced remote culture! Work remotely, permanently, and full-time.
Ability for employees in many roles to choose to work a 4½ or 4-day week.
A "workcation" benefit that'll let you work reduced hours in order to extend your vacations
An excellent healthcare plan with no wait time, paid parental leave, and corporate gym rates.
A culture of openness and idea generation. We have weekly all-hands and quarterly town halls. We pride ourselves on our transparency and keeping it real. From the most senior to the newest team member, we give you access to decision makers and career-building work.
The opportunity to grow and apply new skills be it hands-on or leadership. We prioritize diversity, inclusion, and building a community. We're a little weird but in a good way.

Related Jobs

Account Manager - Winnipeg

Evanov Communications • Toronto, Ontario, Canada • 10h ago

Client Manager

10h ago

Technical Account Manager

Docebo • Toronto, Ontario, Canada • 10h ago

Client Manager

10h ago

Commercial Account Manager

Axis Insurance • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago

Key Account Manager

The PUR Company • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago

Account Manager

Ogilvy New York • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago

Account Manager, Creator Marketing

Edelman • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago

Account Manager | Small Medium Business (Hybrid)

Telus • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago

Strategic Account Manager

Spark Growth • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago

Metrex Strategic Account Manager, Infection Prevention Solutions (Remote-Eastern Canada)

Envista • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago

Account Manager

JAM CRM • Toronto, Ontario, Canada • 13h ago

Client Manager

13h ago