We are seeking a driven and dynamic Freight Broker / National Account Manager to join our growing team. This role is perfect for a motivated professional with a strong foundation in freight brokerage and account management. The ideal candidate will have experience building and maintaining relationships, generating new business, and managing accounts on a national scale.
As a Freight Broker / National Account Manager, you will be responsible for developing new client relationships, managing a portfolio of existing accounts, and providing top-tier service to ensure customer satisfaction. You will work closely with internal teams and carriers to ensure seamless transportation logistics and execute strategic business development initiatives. Key Responsibilities:New Business Development: Proactively identify and acquire new clients by leveraging industry knowledge, cold calling, and creative sales strategies.
Account Management: Manage and grow accounts by providing outstanding service and identifying opportunities for upselling and cross-selling. Market Research: Stay up-to-date with market trends and competitor activities to adjust strategies and provide the best possible service offerings to clients. Negotiation \& Pricing: Negotiate rates and service terms with clients and carriers to maximize profitability while ensuring customer satisfaction.
Customer Support: Address client concerns and inquiries promptly, ensuring high levels of customer retention and satisfaction. Reporting \& Analytics: Track performance metrics, analyze business trends, and report regularly to leadership on sales activities and account growth. Qualifications:Experience: 1-3 years of experience in freight brokerage or logistics sales, with a proven track record of success in business development and account management.
Industry Knowledge: Familiarity with the transportation and logistics industry, including freight rates, shipping solutions, and market trends. Communication Skills: Excellent verbal and written communication skills with the ability to build rapport and negotiate effectively. Self-Starter: Highly motivated, goal-oriented, and able to work independently while managing multiple accounts and responsibilities.
Tech-Savvy: Proficiency with logistics software, CRM systems (Salesforce, HubSpot, ZoomInfo, etc.), and MS Office Suite. Preferred Qualifications:Experience in national account management or large-scale logistics coordination. Knowledge of various transportation modes (FTL, LTL, intermodal, etc.).
Strong negotiation skills and a results-driven approach. Benefits:Competitive base salary
Generous commission structure with significant earning potential
Health, dental, and life insurance
Paid time off
Career growth opportunities within a fast-growing company
Seniority LevelMid-Senior levelIndustryTransportation, Logistics, Supply Chain and StorageEmployment TypeFull-time
Job FunctionsSalesBusiness DevelopmentSkillsFreight BrokerageBrokerageLogistics ManagementFreightRecord Of SuccessAccount ManagementThird-Party Logistics (3PL)NegotiationWritten Communication
