Join to apply for the Retail Sales Associate - Chinook Centre role at Gap.
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About The Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information on current merchandise, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering productivity.
What You'll Do
- Become an expert in the brand's selling behaviors and leverage these with every customer to provide a premium experience.
- Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
- Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
- Promote loyalty by educating customers about our loyalty programs.
- Leverage omni-channel offerings to deliver a frictionless customer experience.
- Support sales floor, fitting room, checkout, and back-of-house processes as required.
- Be courteous and responsive to internal/external requests.
- Exchange and verify job-related information to provide support.
Who You Are
- Good communicator capable of utilizing technology effectively and engaging with customers and team to meet goals.
- Problem solver with a focus on continuous improvement, always learning, open to feedback, and taking action as needed.
- Able to handle customer interactions and concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge through on-the-job training.
Benefits at Gap
- Merchandise discount: 50% off at Gap, Banana Republic, Old Navy, and Athleta; 30% off at Outlet; 10% off markdowns at Gap, Banana Republic, and Outlet.
- Competitive Paid Time Off plans.
- Company match for donations and volunteer time.
- Registered Retirement Savings Plan.
- Employee stock purchase plan.
- Medical, dental, vision, and life insurance.
- Virtual healthcare 24/7.
- Maternity/Parental Top Up.
- Additional benefits details available.
Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.
