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Through escalations from the P\&C team, provide guidance/advice to employees and managers on complex matters in the areas of policy interpretation and administration, employment legislation, employee programs, and related human resource functions and practices
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Lead the development and documentation of scalable standard operating procedures for the HR Operations group; continually identify solutions to simplify, automate, and improve HR processes and workflows to create operational efficiencies and scalability
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Review and report on current and pending legislation (ESA, OHSA, AODA, etc.) and related impacts, including matters involving legislation compliance and / or employee experience, providing recommendations to management and sharing updates and relevant learning within the P\&C team
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Lead HRIS technical activities, including implementing enhancements / customizations, with the vendor and HR Operations team
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Lead executive medical and mental health vendor relationships, including contract renewals, program utilization analysis and employee communications campaigns
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Act as the lead and a subject matter expert on work and study permit reviews and compliance, partnering with Talent Acquisition when needed, sharing updates and relevant learning within the P\&C team
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Conduct onboarding and offboarding for new and departing Board of Directors; partner with Total Rewards for the first level review of changes impacting Board of Directors compensation documenting as applicable for audit
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Advise on compliance requirements for high-risk safety matters and partner with Human Resources Business Partners in developing and reviewing safety plans related to emergencies, e.g. risk of violence in the workplace, work refusals, etc.
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Participate in the non-executive job evaluation process, for non-management positions; work with the business to develop and refine job descriptions; conduct job evaluation meetings and support managers through compensation recommendations when needed
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Complete the first level review of applicable DUCA policies and programs initiating content updates, managing subsequent reviews through to sign off from applicable stakeholders
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Manage highly complex or sensitive (executives, P\&C team) full-cycle medical leaves of absence claims; coordinating third party case initiation and claims management through to return to work
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Oversee, create, and successfully roll out complex, sensitive, or escalated individual accommodation plans (e.g. executives, P\&C team), including working with third parties as required
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Provide guidance to HR Operations team to effectively support employees through various leaves of absence while limiting risk where possible
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Support ongoing analysis of data, trends, and industry best practices to make recommendations related to various human resources related areas including total rewards, attrition, absences, and employee programs
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Project manage internal and external audits and other system related reviews requiring input or support from HR Operations
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Support human resources and employment compliance activities, including monitoring and reporting on legislative common law decisions and updates, monitoring and reporting on compliance with legislated requirements
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Participate in internal investigations where DUCA's Health \& Safety or Respect in the Workplace (Violence and Harassment) Policy or Program is being reviewed
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Support DUCA's HR Business Partners with involuntary terminations - reviewing proposed packages to verify compliance with legislated requirements, drafting letters, requesting benefits extensions, and communicating with Payroll as required
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Develop strong working relationships and awareness of what is happening across the organization
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Continually identify solutions to simplify, automate, and improve HR processes and workflows to create operational efficiencies and scalability
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Coordinate, create, and distribute internal surveys, and prepare for presentation and/or hand off to other teams related data and reports
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Attend webinars, seminars, workshops and other learning opportunities to keep current on human resources trends and legislative requirements
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Support the broader People \& Culture team, as required, with other duties as assigned
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Bachelor's degree in Human Resources, Business Administration, or other related discipline and post-secondary education from an accredited institution in Human Resources or a related field OR equivalent combination of education and experience
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CHRP Designation
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CHRL Designation an asset (achieved or in progress)
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Minimum of 5 years' experience in a human resources capacity (i.e. HR Generalist, HR Specialist etc.), with experience supporting the full lifecycle of the employee relationship including supporting involuntary terminations, managing leaves of absence, and supporting or leading accommodation planning
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Experience monitoring and reporting on legislative updates an asset
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Demonstrated project management experience, experience leading and/or participating in committees an asset
